Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
great breakfast
excellent facilities
huge ugly sink
pricey
8.2/10
Great
Rooms
8.2
Location
9.5
Service
7.8
Dining
7.7
Guest reviews
8.2/10
based on 6 reviews
8.9
8.9/10 based on 1813 reviews
Mike
United States,
February
2024
9.0/10
I just stayed at this hotel and had a mixed experience. The rooms were clean, spacious, and with a great view of the old town from the windows, but the sink in the room was quite large and not very aesthetically pleasing. On the bright side, the facilities were excellent, and the breakfast was top-notch.
Rooms
9.0
My room was clean, comfortable, and offered a lovely view of the old town through the windows.
Service
8.0
During check-out, the service was prompt and efficient. I also appreciated the availability of room service and valet parking.
Location
10.0
The location of the hotel in the charming old town of Basel was picturesque and convenient for exploring the city.
Dining
9.0
The dining experience was delightful, especially with the great strong coffee included in the breakfast and the variety of local products on offer.
Facilities
9.0
The hotel had excellent facilities that enhanced my stay, making it comfortable and convenient.
great breakfast
huge ugly sink
Phillip
United Kingdom,
December
2023
8.8/10
The hotel offers rooms with a huge ugly sink and windows to the old town, along with a great breakfast and excellent facilities. The service is efficient with various amenities provided. The location is picturesque in the heart of the Old City. The dining experience includes great strong coffee and fresh cheese bread. Overall, the hotel facilities are convenient with good value for the price paid.
Rooms
8.0
The rooms are spacious and comfortable.
Service
9.0
Efficient service with a variety of amenities available.
Location
10.0
The hotel is located in the picturesque old town, making it a perfect spot for exploring the city.
Dining
8.0
The dining experience offers great strong coffee and fresh cheese bread.
Facilities
9.0
The hotel provides excellent facilities catering to guests' needs.
Greg
United States,
December
2023
7.6/10
The hotel offers excellent facilities and a great breakfast but has a huge ugly sink in the room. The windows provide a nice view of the old town.
Rooms
8.0
The rooms are equipped with excellent facilities and have a great breakfast included. However, the presence of a huge ugly sink in the room could be off-putting.
Service
7.0
The check-out process was smooth, and the service overall was satisfactory.
Location
9.0
The hotel is located in the picturesque old town, offering a charming and convenient setting.
Dining
7.0
The dining experience includes great strong coffee but offers only small meals.
Facilities
7.0
The hotel provides basic facilities for a comfortable stay.
Bernard
United Kingdom,
October
2023
8.0/10
The hotel is perfectly situated in the picturesque old town with windows offering stunning views. The rooms come with excellent facilities, although the huge sink design may not appeal to everyone. The breakfast is top-notch, making mornings delightful, while the dining area lacks windows to enjoy the view. The service at check-out was efficient, though pet amenities are not provided. The location couldn't be more convenient for exploring Basel, right on the tram line. The facilities are modern and include everything you need for a comfortable stay.
Rooms
8.0
The rooms are well-equipped with great breakfast options and windows overlooking the old town.
Service
7.0
The efficient service at check-out ensures a smooth departure, but pet amenities are not available.
Location
9.0
The location in the heart of the old town and right on the tram line makes it easy to access everything in Basel.
Dining
7.0
The dining experience offers fresh sandwiches but lacks windows to enjoy the picturesque surroundings.
Facilities
9.0
The facilities are modern and provide everything you need for a comfortable stay.
Archibald
United Kingdom,
July
2023
8.2/10
The hotel offers rooms with a huge ugly sink but excellent facilities and a great breakfast, with windows overlooking the picturesque old town. The service at check-out was satisfactory. The location is superb, being in the center of Basel. The dining experience includes great strong coffee and homemade cakes. The facilities are well-equipped.
Rooms
8.0
I stayed in a room with a huge ugly sink, but it was clean and had excellent facilities. The breakfast provided was delicious, and the view of the old town through the windows was charming.
Service
7.0
The service during check-out was smooth and efficient.
Location
9.0
The hotel's location in the center of Basel is perfect for exploring the city and its attractions.
Dining
8.0
I enjoyed the dining experience with great strong coffee and delicious homemade cakes.
Facilities
9.0
The facilities provided by the hotel were top-notch, offering everything needed for a comfortable stay.
Great breakfast
Huge ugly sink
Kevin
United States,
May
2023
8.4/10
My stay at this hotel was quite enjoyable. The rooms were equipped with excellent facilities and the breakfast was great. However, the huge ugly sink in the room was a bit off-putting, although the windows provided a lovely view of the old town.
Rooms
8.0
The rooms were well-equipped with excellent facilities, and the breakfast was fantastic.
Service
9.0
During check-out, the service was efficient and friendly.
Location
10.0
The hotel's location in the picturesque old town was simply charming.
Dining
7.0
The dining experience offered great strong coffee, but it would have been better to include more variety.
Facilities
8.0
The hotel had various facilities catering to different needs.